Cookie Policy

Last Updated: January 1, 2025

This Cookie Policy explains how Crewpoint Travel OÜ ("we", "our", "us") uses cookies and similar tracking technologies when you visit our website at crewpoint.com (the "Service"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Crewpoint Travel OÜ) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics).

Types of Cookies We Use

Necessary Cookies

These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site. Cookies that allow web shops to hold your items in your cart while you are shopping online are an example of strictly necessary cookies.

• Purpose: Website functionality, security, load balancing
• Duration: Session or up to 1 year
• Can be disabled: No (required for basic functionality)

Analytics Cookies

These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website for you.

• Purpose: Website analytics, performance monitoring, user behavior analysis
• Duration: Up to 2 years
• Can be disabled: Yes

Functional Cookies

These cookies are used to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.

• Purpose: User preferences, language settings, personalization
• Duration: Session or up to 1 year
• Can be disabled: Yes

Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign.

• Purpose: Targeted advertising, marketing campaigns, conversion tracking
• Duration: Up to 2 years
• Can be disabled: Yes

How to Control Cookies

Cookie Banner

When you first visit our website, you will see a cookie banner that allows you to accept or decline non-essential cookies. You can also click "Manage Preferences" to select which types of cookies you want to allow.

Cookie Settings

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer. This will open the cookie preferences modal where you can enable or disable different types of cookies.

Browser Settings

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit:

• www.allaboutcookies.org
• www.youronlinechoices.eu (for users in the EU)

Browser-Specific Instructions

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Preferences > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions > Cookies and site data

Third-Party Services

We may use third-party services that use cookies to provide functionality or analyze website usage. These services may include:

• Google Analytics (for website analytics)
• Marketing platforms (for targeted advertising)
• Customer support tools (for chat functionality)
• Payment processors (for secure transactions)

Each of these services has its own privacy policy and cookie policy that governs their use of cookies.

Data Retention

We retain cookie data for different periods depending on the type of cookie:

• Session cookies: Deleted when you close your browser
• Necessary cookies: Up to 1 year
• Functional cookies: Up to 1 year
• Analytics cookies: Up to 2 years
• Marketing cookies: Up to 2 years

Changes to This Cookie Policy

We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.